Community Regeneration Partnership Expertise in Urban Renewal
  • May

    ‘The Work Shop’ Employment and Training Office, for Kings Norton New Deal for Communities (NDC), Birmingham

    In January 2008 CRP completed its four-year contract to deliver employment and training support to The Three Estates on behalf of Kings Norton New Deal for Communities in Birmingham.  The Work Shop helped local residents gain information, advice and guidance to support their entry or return to work, change their career direction, move to self-employment, start their own business, or move into new employment.
    The Work Shop delivered many successful initiatives for the benefit of residents of this deprived and geographically isolated area on the southwest edge of Birmingham and had its contract extended twice by the NDC. The initiative was a fine example of CRP’s ability to successfully deliver projects and support residents at grassroots level and work with a wide variety of local partner organisations.
    The Institute of Advice and Guidance (IAG) Assessor stated in 2007 that The Work Shop provided ‘very good advice and information’ and that the staff were ‘more than helpful’. Further feedback from varied sources regularly identified that the staff were ‘very concerned about clients, so they work closely with their partners to get the client good service’.
    The Work Shop registered its 1000th client in June 2006, treating local single mum Gina Bosworth to a presentation and chocolates. In total The Work Shop registered over 1200 clients and assisted many other local residents, providing free use of a public telephone for employment, training and benefits enquiries as well as providing varied information and relevant contact details. In 2007 the Work Shop team were accredited to the IAG Matrix Standard.
    As part of the main contract, a further series of contracts were also successfully completed:
    Construction Training and Employment.  CRP supported clients with gaining employment within the construction industry through advice, placement on training, job placement and help with tools and protective clothing;
    Customised Training Programme. The programme provided a flexible response to local employers’ recruitment needs, where CRP designed short training courses to match job opportunities for unemployed residents;
    Business Outreach Programme.  Encouraging enterprise and business development activity.
    Management of Employment Incentive Fund.  CRP administered the fund to assist resident access training and employment.

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